I learned the system from the people depending on it.

Partner with enterprise engineering organizations adopting internal developer platforms, from technical discovery through measurable adoption.

• ▹Built API-driven tooling for health scoring and recurring-issue detection across a strategic enterprise portfolio.
• ▹Grew one account from 7% to 18% platform adoption, culminating in a customer-initiated renewal.
• ▹Helped another enterprise account reach 60% platform adoption.
• ▹Translate field evidence across Kubernetes, CI/CD, identity, APIs, and cloud infrastructure into product direction; contribute to Port's open-source CLI.

Internal developer platforms · Kubernetes · CI/CD · REST APIs · Python

Designed and delivered enterprise observability migrations, integrations, and production troubleshooting across complex customer environments.

• ▹Designed Python automation for repeatable enterprise migrations.
• ▹Integrated observability platforms into production cloud and Kubernetes environments.
• ▹Diagnosed distributed-system issues across infrastructure, networking, APIs, and telemetry pipelines.

Datadog · Python · Kubernetes · Cloud infrastructure · Observability

Progressed from the company's first support engineer into DevOps, building the infrastructure and tooling behind growing operations.

• ▹Built cloud infrastructure, automation, and operational tooling.
• ▹Turned recurring support patterns into engineering and systems improvements.
• ▹Developed the production instincts that now shape how I design platforms.

DevOps · Cloud infrastructure · Automation · Production support

Served as the technical bridge between enterprise customers and engineering teams.

• ▹Built the customer communication and technical consulting foundation that still shapes how I deliver software.
• ▹Translated enterprise requirements and production problems between customer and product teams.

Enterprise customers · Technical consulting · Escalation management